Skip to content
Guided Setup

Set up your device step by step.

Tell us what you are watching on and which player app you use. We will show the connection details you need and send you to the correct device guide.

1

Device

2

Player

3

Login

4

Guide

Step 4

Your setup path is ready.

Follow the device guide using the connection details listed below.

Change method

Device

Streaming Devices

Player

BOB Player

Connection

Device Activation

What you will need

  • MAC Address
  • Device Key

Use the device identifiers shown inside the player app so the service can be linked to that device.

Setup steps for BOB Player

  1. 1

    Install or open BOB Player on the supported Smart TV, Android TV or streaming device.

  2. 2

    On the app screen, note both the MAC address and Device Key exactly as displayed.

  3. 3

    Open the official BOB Player device/playlist management page in a browser.

  4. 4

    Enter the MAC address and Device Key to identify the device.

  5. 5

    Add the playlist or account details supplied with your TVPrime4K subscription and save the changes.

  6. 6

    Return to the device and restart or refresh BOB Player.

  7. 7

    Wait for the playlist to appear, then test Live TV and confirm the categories load correctly.

This wizard only explains which details are required. It does not display or expose your subscription password, portal URL, device key, or other private access details.