Skip to content
Guided Setup

Set up your device step by step.

Tell us what you are watching on and which player app you use. We will show the connection details you need and send you to the correct device guide.

1

Device

2

Player

3

Login

4

Guide

Step 4

Your setup path is ready.

Follow the device guide using the connection details listed below.

Change method

Device

Mobile & Tablet

Player

Hot Player

Connection

Access Credentials

What you will need

  • Username
  • Password
  • Server / Portal URL

Use the service login details provided with your active subscription.

Setup steps for Hot Player

  1. 1

    Install or open Hot Player on the supported TV or streaming device.

  2. 2

    On the Hot Player screen, note the MAC address assigned to the device.

  3. 3

    Open the official Hot Player upload page in a browser and enter that MAC address.

  4. 4

    Choose the playlist type that matches the details you received: M3U or Xtream Codes.

  5. 5

    Enter the playlist/account details supplied with your TVPrime4K subscription and save the list.

  6. 6

    Return to the device and restart or refresh Hot Player so it downloads the new playlist.

  7. 7

    Wait for the categories to appear, then test Live TV; Hot Player itself is only the media player and does not include channels.

This wizard only explains which details are required. It does not display or expose your subscription password, portal URL, device key, or other private access details.