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TVPrime4K
Guided Setup

Set up your device step by step.

Tell us what you are watching on and which player app you use. We will show the connection details you need and send you to the correct device guide.

1

Device

2

Player

3

Login

4

Guide

Step 4

Your setup path is ready.

Follow the device guide using the connection details listed below.

Change method

Device

Fire TV

Player

TiviMate

Connection

Access Credentials

What you will need

  • Username
  • Password
  • Server / Portal URL

Use the service login details provided with your active subscription.

Setup steps for TiviMate

  1. 1

    Install or open TiviMate on your Android TV, Google TV, Fire TV or compatible streaming device.

  2. 2

    Choose Add Playlist from the TiviMate start screen.

  3. 3

    Choose Xtream Codes when you have a server URL, username and password; choose M3U only when you were specifically given an M3U playlist URL.

  4. 4

    Enter the server URL, username and password exactly as provided, without adding spaces.

  5. 5

    Give the playlist a recognizable name such as TVPrime4K and continue.

  6. 6

    Allow TiviMate to finish loading channels and programme guide data before browsing.

  7. 7

    Open Live TV and test a channel; if the guide is still empty, wait a few minutes and refresh the EPG from TiviMate settings.

Open Fire TV Guide Start Over

This wizard only explains which details are required. It does not display or expose your subscription password, portal URL, device key, or other private access details.

All setup guides Contact Support